PRIVACY POLICY
Tecnoclean Industrial Ltda takes your privacy seriously. This Privacy Policy describes how we process the personal data we collect from you when you use our website, applications, and services.
1. What Data We Collect
We may collect different types of information depending on how you interact with us:
- Data provided by you: Name, email address, telephone number, CPF/CNPJ (Brazilian individual or corporate taxpayer identification number), and address provided when filling out forms, creating an account, or making purchases.
- Browsing and device data: IP address, browser type, operating system, pages visited, time spent on the website, and cookie data.
2. How We Use Your Data
We use the information collected for the following purposes:
- To provide, operate, and maintain our services;
- To process orders and transactions;
- To send communications such as confirmation emails, customer support messages, and marketing communications (with the option to unsubscribe at any time);
- To improve the user experience by personalizing content and offers;
- To comply with legal and regulatory obligations.
3. Who We Share Your Data With
Your personal data is not sold or rented. We may share it with third parties only in the following circumstances:
- Service Providers: Companies that assist us in operating our business, such as website hosting, payment processing, and email delivery providers, always subject to confidentiality obligations.
- Legal Authorities: When necessary to comply with court orders or other legal requirements.
4. Data Security
We implement appropriate technical and administrative measures to protect your personal data against unauthorized access, loss, destruction, or alteration.
5. Your Rights (LGPD)
In accordance with Brazilian Federal Law No. 13,709/2018 — the Brazilian General Data Protection Law (LGPD) — you have the right to request confirmation of whether your personal data is being processed, as well as access, correction, anonymization, or deletion of your personal data.
6. Contact
If you have any questions, comments, or requests regarding this Privacy Policy or how we process your personal data, please contact us by email: